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Hainan Airlines Q&A Forum
Last answer by Knoji 52 months ago +0 votes:
Chand provided an answer to this question in this review of Hainan Airlines:Hainan Airlines is the largest privately owned airline in the Peoples Republic of China. The airline also operates private charter services. The airline has a very straight forward operating policy that emphasizes customer support and services. The airline’s website provides a great layout to help consumers buy ticke... more
Last answer by Knoji 52 months ago +0 votes:
Chand provided an answer to this question in this review of Hainan Airlines:The airline was formed as Hainan Province Airlines in 1989. The airline has its headquarters in Haikou, Hainan in China. The airline operates a frequent flyer program called Fortune Wings Club.  The airline was named as Hainan Airlines in 1992 and started services in 1993. The airline operates hubs at: Haikou Meila... more
Last answer by Knoji 52 months ago +0 votes:
Chand provided an answer to this question in this review of Hainan Airlines:The airline enjoys a very positive feedback from its consumers and can be seen as C Tudehope writes “Took multiple domestic flights with HU in December from PEK to SHA and XIY on their 330 and 737-800 aircraft. All flights were pretty much on time (the latest was 5 mins late). Onboard catering was superb for a domest... more
Last answer by Knoji 52 months ago +0 votes:
Chand provided an answer to this question in this review of Hainan Airlines:The airline is of a Chinese origin yet it has a presence in the US and is listed on the Better Business Bureau and enjoys the rating of A+. The airline has had 2 complaints closed against it in the last 3 years and 2 complaints closed in the last 12 months. The airline enjoys a fair amount of credibility and passengers can... more
Last answer by Knoji 52 months ago +0 votes:
Chand provided an answer to this question in this review of Hainan Airlines:Alexa gives the website a global ranking of 35,002 and a US ranking of 3,807. Google Page Rank gives the website a score of 7 out of a possible 10. Compete gives the website a rank of 171,195 and a unique monthly visitor average of 7,778. The website is ranked 2nd amongst its competition. The airline is quite popular and b... more
Last answer by Knoji 52 months ago +0 votes:
Chand provided an answer to this question in this review of Hainan Airlines:The official FaceBook page of the airline has 741 likes and is used to promote the airline’s services and brand image. The airline uses the twitter account @HainanAirlines and has 3,453 followers and 255 tweets. The airline is committed to provide excellent quality of services to its customers and tries its best to e... more
Last answer by Knoji 52 months ago +0 votes:
Chand provided an answer to this question in this review of Hainan Airlines:Google Safe Browsing Diagnosis lists the website as safe and free from suspicion. The website does not harbor any viruses or malware. The website does not have any self installing software on its website. The website employs HTTPS and SSL security protocols to ensure consumer security. The website has very quick page loadi... more
Last answer by Knoji 52 months ago +0 votes:
Chand provided an answer to this question in this review of Hainan Airlines:The airline offers very good rates on sectors that it covers. Pricing depends on type of flight, date of flying and type of seating category selected. For example a round trip from Seattle, Washington to Beijing, China using the economy type of seating costs $859. The airline offers a decent amount of service and the price... more
Last answer by Knoji 52 months ago +0 votes:
Chand provided an answer to this question in this review of Hainan Airlines:The airline issues e-tickets that require no shipping. The website hence does not display shipping rates or policies. more
Last answer by Knoji 52 months ago +0 votes:
Chand provided an answer to this question in this review of Hainan Airlines:The company accepts payments through credit cards such as MasterCard, Visa, Amex and Discover. The company also accepts payment through visa debit cards. The company also accepts payment through PayPal to further facilitate its customers. The website provides a very secure web portal that has HTTPS and SSL security protoco... more
Last answer by Knoji 52 months ago +0 votes:
Chand provided an answer to this question in this review of Hainan Airlines:The airline offers a simple and effective policy to facilitate refunds. The airline requires customers to apply for refund online by completing the refund request application. Refunds are only processed during the validity period of the ticket. The process of refund seems to be quite good and one can be assured of a quick ... more
Last answer by Knoji 52 months ago +0 votes:
You can find the answer to this question in this review of Hainan Airlines written by Chand - an excerpt is posted below:Hainan Airlines is the largest privately owned airline in the Peoples Republic of China. The airline also operates private charter services. The airline has a very straight forward operating policy that emphasizes customer support and services. The airline’s website provid... more
Hainan Airlines Overview

Hainan Airlines is the largest privately owned airline in the Peoples Republic of China. The airline also operates private charter services. The airline has a very straight forward operating policy that emphasizes customer support and services. The airline’s website provides a great layout to help consumers buy tickets, hotel bookings and car rentals. The website is well like and used by millions who fly with the airline. more

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